📍 Serving families in London 🕒 Mon-Fri: 8:00 AM - 7:00 PM

Frequently Asked Questions

Find answers to common questions about our childcare services. If you can't find what you're looking for, please don't hesitate to contact us.

Simply contact us via phone, email, or our online form. We'll arrange a free consultation to discuss your needs and show you our facilities. No obligation, and we're happy to answer all your questions.

We care for children from 6 months to 11 years old. Our services are tailored to different age groups with age-appropriate activities, facilities, and care approaches.

Yes, every member of our team has an enhanced DBS check. We also conduct regular refresher checks and maintain comprehensive safeguarding training for all staff.

We're open Monday to Friday, 8:00 AM to 7:00 PM. We also offer extended hours and weekend care by arrangement. Holiday hours may vary - we'll always give advance notice.

We provide nutritious breakfast, lunch, and snacks daily. All meals are freshly prepared, balanced, and cater to dietary requirements. Menus are planned by qualified nutritionists.

For regular childcare, we recommend booking 2-4 weeks in advance to secure your preferred times. Popular slots fill up quickly, especially for school run services.